IHCTM

IHCTM is authorized training centre for IATA/UFTAA Foundation, Consultant, Management and Senior Management courses as well as IATA/FIATA Introductory, Air Cargo Rating and Dangerous Goods Courses from IATA, Canada. In fact, IHCTM has the unique distinction of being the FIRST in the world to be authorised for the 4  IATA / UFTAA along with the 3  IATA / FIATA training programmes (a total of 7 qualifications).

DIPLOMA IN COMPACT TRAVEL & TOURISM


Diploma in Compact Travel & Tourism comprises of:

A. Travel Agency Operations & International Tourism from IHCTM
B. Fares & E-ticketing (VA-1) from Virgin Atlantic, U.K.
C. Choice of any one CRS from VIASINC, USA

Note: The course contents are subject to updates/amendments to meet the demands of the ever changing travel and tourism industry.

A. TRAVEL AGENCY OPERATIONS & INTERNATIONAL TOURISM
 

1. International
• Study of Agency Manuals TIM & OAG
• Professional bodies IATA, UFTAA, TAAI, TAFI, ICAO, etc.
• CAO phonetic alphabets and Freedoms of Air
• Foreign Exchange Allowances
• Documentation Passport & Visa Formalities for various countries
• Travel Terminology
• Travel and Holiday Insurance and their significance
• International Travel Passes- RAIL EUROPE, VUSA, DISCOVER INDIA, etc.
• Airline Coding and Decoding, LCCs v/s scheduled carriers
• Types of Aircraft and Aircraft characteristics
• Airport facilities and formalities at Airport
• Forms of Payment including use of International Credit Card, payment gateways

• International Time Calculator and Minimum Connecting Time

2. Domestic
• Understanding flight schedules for travel within India
• Domestic Airline Operations and airline companies
• Planning an itinerary within India
• Decoding and Encoding of major cities of India and of neighbouring countries including identifying of major cities
• National and Regional Tourism Boards
• Cancellation & Refund Formalities
• Indian Rail Services and modes of transport

• Promotional and discounted fares

3. Entrepreneurship
• How to start a travel agency
• Distinction between IATA accredited agency and non-IATA accredited agencies
• Services offered by Travel Agency
• Importance of Internet bookings and online services
• G.S. as and Consolidation
• Planning. Organizing and Costing of tours
• Car Rental and Transport Business services
• Allied businesses in Travel Sightseeing, hotel bookings, Car Rentals, inclusive tours, foreign exchange bureaus
• Future prospects of the travel and tourism business

• Employment opportunities in the Travel and Tourism Industries

4. International Tourism
• Oceans, continents, seas and mountain ranges
• Major international tourist destinations in the Americas, Europe, Africa, Middle East, Asia and Australia including Pacific
• Importance of Ecotourism
• Fares and Journey types
• Global Distribution System
• Identifying major international cities on a map
• International Cruise services

• International Rail Networks

5. Project Work

It is mandatory for each participant to prepare a Project at the end of the programme to be eligible for the examination.

   
  B. FARES & E-TICKETING (VA-1) from VIRGIN ATLANTIC, U.K.

Virgin Atlantic along with the Guild of Travel Management Companies (GTMC) had developed the Fares and Ticketing Level 1 and Level 2 programmes in 2003 and the courses have been updated regularly by industry professionals. The qualifications from Virgin Atlantic will not only enable you to improve your employment prospects but also build the skills base in the travel and tourism sectors. The programmes of VA-1 and VA-2 are also accredited by City & Guilds, U.K.'s leading awarding body, as part of their Tourism qualifications.

VA-1 introduces you to the travel industry with use of extracts from selected industry publications. You will at the end of the course be able to price and document various itineraries as per customers' requirements.

   
  On successful completion of the course, you will be able to:
  • Define IATA geographical areas and sub-areas

• Identify Global Indicators and select routings

• Interpret airline codes

• Identify fare types and their characteristics

• Select the lowest applicable fare for point-to-point itineraries and apply fare rules

• Calculate fares applying the mileage system

• Construct fares using NUCs and IATA rates of exchange for various currencies

• Interpret ticket types

• Complete MPDs and MCOs for airport ticket issues
   
  On successful completion of VA-1 you are eligible to pursue VA-2 (optional) certification.
   
  ADVANCED FARES & E-TICKETING (VA-2) from VIRGIN ATLANTIC, U.K.
 


VA-2 has been designed to enable you to have a thorough understanding of fare construction principles and calculate complex fares. On completing VA-2 and having relevant experience you are eligible to pursue the Management Level qualifications for the Travel and Tourism Industries.

On successful completion of VA-2 , you will be able to:

• Construct fares for multi-sector journeys applying mileage system, higher intermediate points and minimum fare checks
• Apply add-ons to construct unpublished fares
• Calculate fares for journeys with surface sectors
• Calculate fares for journeys involving side trips
• Assess fares for journeys involving different classes of service
• Construct special fares for multi-sector journeys with and without surface sectors
• Complete automated fare calculation in detail

   
 

C. CRS from VIASINC, USA
   
 

VIASINC stands for Vocational Instruction and Software Incorporated, one of the premier GDS training companies based out of USA and IHCTM in association with VIASINC has been offering training programmes since 1999. The online training system trains you to be competent in 40 hours in any one of the GDS which makes you eligible for an international certification.

You can choose from any one of the following CRS: Abacus, Amadeus*, Galileo*, Sabre* or Worldspan*

* AMADEUS (sm) is a registered servicemark of Amadeus Global Travel Distribution Company, Incorporated; GALILEO (sm) is a registered servicemark of Galileo International, Incorporated; SABRE (sm) is a registered servicemark of American Airlines, Inc.; WORLDSPAN(sm) is a registered servicemark of WORLDSPAN Travel Agency Information Services, Inc.

Here is a summary of course contents for Amadeus:

Subjects Covered: (in alphabetical order)

AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passenger's destination, booking a hotel at a passenger's destination, building a complete PNR and ending transaction, canceling seating elements, car terms, changing and deleting PNR data, changing segment status, displaying the subfields of a PNR, encoding and decoding cities, airports and airlines, entering fare elements, fare displays, fare notes, flight sell, follow-up availability entries, frequent-flyer element, general remarks, HELP system, hotel segment modification, introduction to classes of service and basic restrictions, introduction to the PNR, itinerary pricing, miscellaneous Amadeus functions, name element, OSI elements, PNR management, PNR queues, practice building complete PNRs, rebooking itinerary segments, received-from element, retrieving a PNR from a similar name list, retrieving a PNR from the Amadeus database, return availability, SSR elements, seat maps, seat requests and wishes, signing in and out, specific seat request and seat wish, telephone element, ticketing, ticketing element, timetables, waitlist assurance, working through a PNR queue.

The course contents for Abacus, Galileo, Sabre or Worldspan are available on request on choice of relevant course module.

Note: You will be given a user name and password and a time frame within which you would have to complete your CRS training. On scoring a minimum of 85% you will be eligible for certification from IHCTM and/or from VIASINC.